MANAGE YOUR ALTERG® PRODUCTS

SUBMIT A SERVICE CASE

Call our service department at 510.270.5900 or log a case with our our service department today.

OPEN SERVICE CASE


MARKETING RESOURCES

Get the valuable resources you need to promote your clinic and connect with a vital source of referrals.

GET RESOURCES


CLINICAL TRAINING TOOLS

AlterG® clinics gain access to a comprehensive Clinical Training Portal to help train and support staff, ensuring you the tools you need to get the most out of your investment, no matter what clinical setting you work in.

TRAIN YOUR STAFF


THE ALTERG ASSISTANT

Do you own a Pro or Via Anti-Gravity Treadmill®? Maximize your time and productivity by getting your patients to use one of AlterG’s pre-programmed therapy sessions on the unit, or creating your own, fully customized sessions here.

CUSTOMIZE SESSIONS


BUY SHORTS AND ACCESSORIES

Get the AlterG Shorts, treadmill care products, and accessories you need to maintain and care for your Anti-Gravity Treadmill.

ALTERG STORE


WARRANTY AND USER MANUALS

AlterG Anti-Gravity Treadmills are covered by warranty to be free from manufacturing defects for a period of one (1) year from original date of purchase. AlterG will provide parts and labor to fix any product defects, at AlterG’s expense, during the period of the warranty. The warranty does not cover lost business opportunity due to your AlterG Anti-Gravity Treadmill being out of service, nor does it cover damage or equipment failure due to misuse, user damage or other damage, or failure to comply with environmental, electrical requirements, and maintenance as outlined in the AlterG Anti-Gravity Treadmill User Manuals. Any customer modification of the AlterG Anti-Gravity Treadmill shall void the warranty.

Fit 100 User Manual
Fit 100 Quick Start Guide
Via 400/400X User Manual
Via 400/400X Quick Start Guide
Via (2019) Quick Start Guide
Pro 500 User Manual
Pro 500 Quick Start Guide
Pro 200 User Manual
Pro 200 Plus User Manual
M/F320 User Manual
M/F320 Quick Start Guide
AlterG Bionic Leg 1.75 User Manual
Stride Smart for M/F320 User Manual
Digital Stride Smart for Pro 200 Plus User Manual


FREQUENTLY ASKED QUESTIONS (FAQ)

Looking for simple answers to the most common questions about our products and how they work?

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