MANAGE YOUR ALTERG® PRODUCTS
SUBMIT A SERVICE CASE
Call our service department at 510.270.5900 or log a case with our our service department today.
Get the valuable resources you need to promote your clinic and connect with a vital source of referrals.
CLINICAL TRAINING TOOLS
AlterG® clinics gain access to a comprehensive Clinical Training Portal to help train and support staff, ensuring you the tools you need to get the most out of your investment, no matter what clinical setting you work in.
THE ALTERG ASSISTANT
Do you own a Pro or Via Anti-Gravity Treadmill®? Maximize your time and productivity by getting your patients to use one of AlterG’s pre-programmed therapy sessions on the unit, or creating your own, fully customized sessions here.
BUY SHORTS AND ACCESSORIES
Get the AlterG Shorts, treadmill care products, and accessories you need to maintain and care for your Anti-Gravity Treadmill.
WARRANTY AND USER MANUALS
AlterG Anti-Gravity Treadmills are covered by warranty to be free from manufacturing defects for a period of one (1) year from original date of purchase. AlterG will provide parts and labor to fix any product defects, at AlterG’s expense, during the period of the warranty. The warranty does not cover lost business opportunity due to your AlterG Anti-Gravity Treadmill being out of service, nor does it cover damage or equipment failure due to misuse, user damage or other damage, or failure to comply with environmental, electrical requirements, and maintenance as outlined in the AlterG Anti-Gravity Treadmill User Manuals. Any customer modification of the AlterG Anti-Gravity Treadmill shall void the warranty.
FREQUENTLY ASKED QUESTIONS (FAQ)
Looking for simple answers to the most common questions about our products and how they work?